Authorized Berran Industrial Group & Eagle Dealer

Eagle Manuals & Warranty Center

Operations manuals, brochures and warranty details for Eagle stretch wrappers, carton sealers, case erectors and strapping machines from Berran Industrial Group — plus parts and service help from the Wholesale Box Online team.

Eagle stretch wrapper by Berran Industrial Group

Why Berran & Eagle

Packaging machinery built to run — and backed after the sale

Berran Industrial Group designs, builds and supports packaging machinery and automation, and its Eagle line covers the full end of line: wrap, seal, erect and strap. Here's what you get behind every Eagle machine we sell.

Since 1982

Four decades of experience

Berran has been building and supporting packaging equipment and custom machinery for more than 40 years.

300+

Machines kept in stock

Over 300 varieties of packaging machines on hand, so equipment ships fast instead of sitting on back order.

40,000 ft²

Fully stocked warehouse

A packaging and supply warehouse stocked with tape, strap, stretch film and more.

100+ yrs

Combined engineering experience

An in-house engineering team with CNC and water jet capability that also builds custom machinery to your specs.

Same / next day

Spare parts on the shelf

An extensive inventory of spare and replacement parts; most in-stock items ship the same or next business day.

Expert techs

Real service support

Experienced technicians offer phone support, on-site service and in-house repairs — on Eagle and competitor equipment.

Warranty

Berran standard warranty at a glance

Every new Eagle machine purchased from Wholesale Box Online carries Berran Industrial Group's standard warranty. Coverage depends on the type of machine:

3 YearsEagle Stretch WrappersParts coverage from date of invoice
1 YearCarton Sealers, Case Erectors & Strapping MachinesParts coverage from date of invoice
1 YearBerran-Manufactured Custom EquipmentFrom date of installation

What's covered

  • Parts that prove defective under normal use during the warranty period
  • Covered parts are repaired or replaced at Berran's discretion
  • Extended warranties are available on request — ask us when you order

What's not covered

  • Labor — the warranty is parts only
  • Consumable wear parts
  • On-site service and travel costs (paid by the purchaser)
  • Shipping to Berran (freight prepaid by the purchaser)

How to make a warranty claim

  1. Contact us first at (504) 576-9989 or info@wholesaleboxonline.com. Have your model, serial number, order or invoice number, and a description or photos of the problem ready.
  2. Troubleshoot — many issues are solved over the phone using the operations manual below.
  3. Get a Return Authorization (RA). Parts or machines can't be sent back without one. We'll help you get the RA from Berran.
  4. Ship the part or machine freight prepaid to Berran, which inspects it and repairs or replaces covered parts.

Warranty terms are set by Berran Industrial Group and the official statement governs. Read Berran's full warranty statement →

Manuals & Downloads

Find your Eagle manual

Find your model below, then click a document to open the PDF from Berran Industrial Group. Tip: press Ctrl+F (or ⌘+F on a Mac) and type your model number to jump straight to it. The model number is on the machine's serial plate.

Stretch Wrappers

Model Operations Manual Brochure / Spec Sheet Shop
Eagle 1000A 1000A/B Manual (PDF) 1000A Brochure (PDF) View product
Eagle 1000B 1000A/B Manual (PDF) 1000B Brochure (PDF) View product
Eagle 1000BE — 1000BE Brochure (PDF) View product
Eagle 2000A 2000A Manual (PDF) 2000A Brochure (PDF) Ask us
Eagle 2000AE 2000AE Manual (PDF) — View product
Eagle 2000B 2000B Series Manual (2000B / EB / BWS) (PDF) 2000B Brochure (PDF)
Integrated Scale Brochure (PDF)
View product
Eagle 2000B (HP) 2000B Series Manual (2000B / EB / BWS) (PDF) 2000B (HP) Brochure (PDF) View product
Eagle 2000B (HPS) 2000B Series Manual (2000B / EB / BWS) (PDF) 2000B (HPS) Brochure (PDF) View product
Eagle 2000B-P (Top Press) 2000B Series Manual (2000B / EB / BWS) (PDF) 2000B Brochure (PDF) View product
Eagle 2000BE 2000B Series Manual (2000B / EB / BWS) (PDF) 2000BE Brochure (PDF) View product
Eagle 2000BE (HP) 2000B Series Manual (2000B / EB / BWS) (PDF) 2000BE Brochure (PDF)
2000B (HP) Brochure (PDF)
View product
Eagle 2000BE (HPS) 2000B Series Manual (2000B / EB / BWS) (PDF) 2000BE Brochure (PDF)
2000B (HPS) Brochure (PDF)
View product
Eagle 2000BE-P 2000B Series Manual (2000B / EB / BWS) (PDF) 2000BE-P Brochure (PDF) View product
Eagle 2000BWS 2000B Series Manual (2000B / EB / BWS) (PDF) 2000BWS Brochure (PDF)
Integrated Scale Brochure (PDF)
Ask us
Eagle 2000EB / 2000EBM / 2000EBMT 2000B Series Manual (2000B / EB / BWS) (PDF) 2000EB Brochure (PDF) View 3 options
Eagle 2000EBT 2000B Series Manual (2000B / EB / BWS) (PDF) 2000EBT Brochure (PDF)
Integrated Scale Brochure (PDF)
View product
Eagle 2000F 2000F Manual (TP765 HMI) (PDF)
2000F Manual (OP320 HMI) (PDF)
2000F Brochure (PDF) View product
Eagle 2000FE 2000FE Manual (PDF) — View product

Carton Sealers

Case Erectors

Model Operations Manual Brochure / Spec Sheet Shop
Eagle T10CF T10CF Manual (PDF) — View product
Eagle T20CF / T20CF (PM) T20CF Operations Manual (PDF) T20CF Brochure (PDF) View 2 options
Eagle T20CF-L T20CF-L Manual (PDF) T20CF-L Brochure (PDF) View product
Eagle T20CF-SM / T20CF-SM (PM) T20CF Operations Manual (PDF) T20CF-SM Brochure (PDF) View 2 options

Strapping Machines & Carts

Other Eagle Models

Model Operations Manual Brochure / Spec Sheet Shop
Eagle R2B2 R2B2 Manual (PDF) R2B2 Brochure (PDF) Ask us
Eagle S600 S600 Manual (PDF) S600 Brochure (PDF) Ask us
Eagle 100 100 Manual (PDF) 100 Brochure (PDF) Ask us
Eagle HT100 — HT100 Brochure (PDF) Ask us
Eagle 550RL — 550RL Brochure (PDF) Ask us
Eagle 650 — 650 Brochure (PDF) Ask us
Eagle 655 — 655 Brochure (PDF) Ask us
Eagle 860L — 860L Brochure (PDF) Ask us

Documents open on berranindustrialgroup.com. Some variants share a series manual with their base model.

Can't find your manual or need parts?

Older machine, a model not listed, or need a parts diagram or a serial-specific manual? Send us your model and serial number and we'll get it from Berran for you. We can also quote replacement parts, extended warranties and service.

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